35db Terms and Conditions
Please read all the terms below carefully before using this platform — this is a binding agreement between you and 35db.
Last updated: 2026
Introduction & Acceptance
These terms and conditions (hereinafter referred to as "Terms") apply to the 35db platform and all services provided on it. By registering an account on 35db or using the platform in any way, you are considered to have fully accepted these Terms. If you do not agree with any term, please refrain from using the platform.
35db reserves the right to change or amend these Terms at any time. Continued use of the platform after amended Terms are published will be taken as your acceptance of the changes. You are therefore advised to visit this page regularly.
These Terms are written in Bengali and apply to users in Bangladesh. In the event of any dispute or ambiguity, the interpretation of the platform authority shall be considered final.
Eligibility Requirements & Account Registration
2.1 Age Requirement
You must be 21 years of age or older to use the 35db platform. Opening an account on behalf of a minor is strictly prohibited. If it is proven that an account holder is under 21, that account will be immediately closed and all associated balances may be forfeited.
2.2 Single Account
Each user may open only one account. If a single person holds multiple accounts, all accounts will be closed and deposited funds may not be returned. Creating multiple accounts from the same device, IP address, or the same household environment is prohibited.
2.3 Accuracy of Registration Information
The information you provide when opening an account must be completely accurate and truthful. 35db reserves the right to close the account and take legal action if false or incorrect information is provided. Documents may be requested at any time for identity verification.
2.4 Account Security
It is your responsibility to keep your username and password completely confidential. Sharing login details with anyone else is prohibited. You are responsible for all activity carried out through your account. Contact the support team immediately if you notice any suspicious activity.
Deposit & Withdrawal Policy
3.1 Accepted Payment Methods
The following payment methods are currently supported on the 35db platform:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Bank Transfer — Major banks including Sonali Bank, Dutch-Bangla Bank, BRAC Bank
Transactions through any method other than those listed above are not accepted.
3.2 Deposit Rules
The payment method used for depositing must be registered in your own name. Depositing from a third party's account is prohibited. 35db may request original transaction documents if needed. The right to hold suspicious transactions pending investigation is reserved.
3.3 Withdrawal Rules
Withdrawal requests generally take 30 minutes to 3 hours to process. Withdrawals are made to the same payment method used for the deposit. Withdrawals may be delayed if identity verification has not been completed. Bonus funds cannot be withdrawn until wagering requirements have been met.
3.4 Anti-Money Laundering
35db is committed to preventing money laundering. If suspicious financial activity is detected, the necessary verification process will be followed and the associated account may be temporarily suspended pending investigation.
Bonus & Promotional Terms
4.1 Welcome Bonus
New members will receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳8,000. For example, a deposit of ৳1,000 gives a bonus of ৳1,500 and a total balance of ৳2,500. A deposit of ৳12,000 or more gives the maximum bonus of ৳8,000 and a total balance of ৳20,000.
4.2 Bonus Usage Rules
- The bonus is applicable once only and to one account.
- Bonus funds cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.
- The conditions applied to a bonus must be fulfilled within the specified time limit, otherwise the bonus will be considered void.
- Any attempt to claim bonuses through multiple accounts or fraudulent means will result in account closure.
- 35db reserves the right to change or withdraw any bonus offer at any time.
4.3 VIP & Cashback Program
35db's VIP program has three tiers — Bronze, Silver, and Gold. Members can advance to higher tiers progressively based on regular play. The Bronze tier offers up to 0.3% weekly cashback, Silver up to 0.5%, and Gold up to 0.8%.
Gaming & Betting General Rules
5.1 General Restrictions
All gaming and betting services provided on 35db are for entertainment purposes only. Any form of manipulation, system exploitation, abuse of software errors, or attempting to gain an advantage through dishonest means is strictly prohibited.
5.2 Technical Errors
Results or payments incorrectly displayed due to a software or hardware error will not be considered valid. In such situations, 35db reserves the right to cancel the erroneous transaction and the relevant party will be notified.
5.3 Betting Disputes
Any dispute regarding a betting outcome must be reported to the support team within 72 hours of the result being published. Disputes submitted after the specified time will not be considered. The final decision on all disputes rests with 35db.
5.4 Sports Betting Rules
Before participating in sports betting, please read the relevant sporting rules and the specific terms of the betting markets carefully. If an event is cancelled or postponed, bets will be settled in accordance with standard industry practice.
Responsible Gaming Policy
35db believes that online gaming is an entertainment activity, and we are mindful that it should not have a negative impact on anyone's personal or financial life. This platform is for users aged 21 and above only.
If you feel that gaming is causing problems in your life, please contact our support team immediately. We will assist you with self-exclusion, setting deposit limits, and using other available tools.
To learn more about responsible gaming, visit our Responsible Gaming page.
Privacy & Data Protection
35db gives the highest priority to protecting users' personal information. We use SSL encryption technology to keep all your data and transactions secure. Personal information is not sold or transferred to third parties.
To learn more about how your information is collected, stored, and used, please read our Privacy Policy.
- All transactions are completed through SSL-encrypted channels.
- User passwords are stored in hashed form and cannot be viewed directly by any staff member.
- Documents provided for required identity verification are stored securely and are not used for any unrelated purpose.
- Our Fair Play policy ensures that the outcome of all games is determined in a neutral and verifiable manner.
Limitation of Liability
The 35db platform operates on an "as is" basis. The authority accepts no responsibility for the following:
- Problems or financial loss arising from internet connection disruption.
- Delays or errors arising from third-party services (payment gateways, game providers).
- Unauthorized access to an account resulting from user negligence or use of an insecure password.
- Service interruptions due to unexpected technical errors or maintenance periods.
Under no circumstances shall 35db's maximum liability exceed the balance available in the relevant user's account.
Account Suspension & Termination
9.1 Account Closure by 35db
35db may close or suspend an account without prior notice in any of the following situations:
- Violation of any provision of these Terms.
- If fraudulent or dishonest activity is proven.
- Failure to cooperate with an identity verification request.
- If multiple accounts belonging to the same person are found.
- If evidence is found that the account holder is a minor.
9.2 Account Closure by the User
You may voluntarily close your account at any time by contacting our support team. It is advised to withdraw all outstanding withdrawable balance before closing the account.
Contact & Dispute Resolution
For any questions, complaints, or disputes regarding these Terms, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.
- Live Chat: Available 24/7
- Email: [email protected]
For dispute resolution, an attempt will first be made to reach a resolution through discussion with the support team. The final decision on all disputes rests with 35db — and that decision shall be considered final and binding.