35db Responsible Gaming — Your safety is our priority
Gaming should be a source of fun, not stress — 35db is always by your side to help you play safely and within your limits.
Why is Responsible Gaming Important?
Online gaming is an entertaining experience — but enjoying it requires staying within limits. 35db believes every player has the freedom to play games of their choice, but that freedom should be exercised responsibly.
Millions of people in Bangladesh spend time on online gaming platforms every day. Most players use it as a simple form of entertainment. However, in some cases gaming can become a habit and have a negative impact on life. 35db provides multiple protective tools and resources to help you avoid that situation.
Only those aged 21 or above may participate on our platform. This is not just a routine condition — it is our firm commitment. 35db believes that gaming can be an enjoyable experience only when done at the right age, with the right mindset, and within the right limits.
Below we have covered everything about deposit limits, self-exclusion, time-out, and support in detail. If you feel gaming is going beyond your control, contact us immediately — our support team is available 24/7.
Our Protective Tools
35db provides these tools free of charge to keep you safe.
Deposit Limit
You can set a limit on how much money you deposit daily, weekly, or monthly. Once a limit is set, it cannot be increased before the specified period ends — this keeps your budget protected. The minimum deposit is just ৳100.
Self-Exclusion
You can choose to completely close your account for a set period of time. During this period, logging in or playing will not be possible. This is an effective step for taking a temporary break. Activate it through our support team.
Time-Out Break
Use the time-out feature to take a temporary break from gaming. Set it anywhere from 24 hours to 30 days. Your account will remain inactive until the break ends. It is a simple way to reduce stress.
Session Reminder
To ensure uninterrupted gaming does not become a problem, 35db sends reminders about session time. After a set period, you will automatically be informed how long you have been playing — making it easy to take a break.
Loss Limit
You can set a maximum amount you are willing to lose within a specific time period. Once the limit is reached, the session will stop automatically. This helps you avoid large losses and keeps a clear head.
Account History
You can view the full history of all your deposits, withdrawals, and gaming sessions at 35db. Analyse your own patterns and take action if needed — awareness is the first step to protection.
Warning Signs of Problematic Gaming
If you notice any of the signs below, it is important to be aware. Contact the 35db support team.
- A tendency to keep gaming beyond your budget repeatedly.
- Feeling the urge to play again to recover lost money.
- Hiding your gaming from family or friends.
- Neglecting work or studies because of gaming.
- Feeling restless or irritable when not gaming.
- Wanting to stop gaming but being unable to do so.
- Spending money on gaming while unable to cover daily expenses.
How to Ask Yourself?
Ask yourself these questions honestly — recognising the early signs of a problem is the start of the solution.
- Is gaming affecting my daily life?
- Am I playing longer than I intended?
- Are my loved ones concerned about my gaming?
- Is gaming getting in the way of my relationships or work?
- Am I using gaming to escape from stress?
If your answer to any of these is "yes", do not delay — contact the 35db support team. We are ready to help without judgement.
10 Tips for Healthy Gaming
Following these tips will keep gaming at 35db enjoyable at all times.
Set a budget first: Decide how much you will spend before you start gaming. Do not go beyond that limit.
Watch the clock: Keep an eye on the time while gaming. Take regular breaks instead of playing for long stretches at once.
Keep an entertainment mindset: Do not think of gaming as a source of income. It is entertainment — if you lose, treat it as the cost of entertainment.
Do not play under stress: Avoid gaming when you are angry, sad, or frustrated — your ability to make decisions is reduced at those times.
Avoid alcohol or substances: Gaming under the influence impairs your judgement and increases the risk of harm.
Do not chase losses: Betting more to recover lost money is called "chasing losses" — it is one of the biggest risks.
Keep time for family: Do not let gaming affect your family or social life — keep time for relationships separate.
Keep deposit limits active: Keep the 35db deposit limit feature turned on — it provides automatic protection.
Take regular breaks: Take at least one or two days completely off from gaming each week — it keeps your mind fresh.
Do not hesitate to ask for help: If needed, speak with the 35db support team or a professional counsellor.
Protection for Minors
35db strictly prohibits participation by anyone under the age of 21. Age is verified at account registration and additional verification may be required in cases of suspicion.
If minors in your household use your device, keep your account logged out and do not share your password. You should also consider installing parental control software on your device.
If you suspect someone under the age of 21 is trying to open an account at 35db, report it immediately to [email protected].
35db Age Protection Policy: The platform is for adults aged 21 and above only. If age cannot be verified, the account will be closed at any time.
21+
For Adults Only
Contact Us for Support
If you run into gaming-related issues, you do not need to face them alone — the 35db support team is always there for you.
Live Chat Support
Talk to us directly via 24/7 live chat. Live chat is the fastest way to set deposit limits, activate a time-out, or apply for self-exclusion. Support is available in both Bengali and English.
Contact by Email
Contact us by email for detailed requests or confidential matters. Our address is: [email protected]. Our team will review your issue and respond promptly. All our support is completely confidential.
Professional Advice
Gaming addiction can be a serious mental health issue. If needed, consult a mental health professional. 35db considers your wellbeing far more important than gaming.
35db's Commitment
35db remains steadfast in its commitment to building a safe and transparent gaming environment. We believe every player has the right to enjoy gaming safely — and to receive support when needed.
Our platform uses SSL encryption and all financial transactions are secure. Deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer are completely safe. The minimum withdrawal is ৳800 and processing is generally completed within 30 minutes to 3 hours.
35db will never encourage you to play beyond your means. Our bonus offers and promotional materials are always presented with transparent terms. We work continuously to ensure fair play.
Responsible gaming is not just a matter of rules — it is a culture that 35db nurtures at every step. Your trust is our most valuable asset.
Enjoy Safely
the 35db Gaming Experience
Set your limits, play responsibly, and keep entertainment enjoyable.